Hiro Health Privacy Policy
Effective Date: July 01, 2024
Hiro Health, Inc. (“Hiro Health”) is committed to protecting the privacy and security of your personal information. We want to share with you how we treat personal information about you that we receive in connection with our website, shop.hirohealth.com.
Also, use of this website is governed by the Terms of Use posted on www.hirohealth.com. As noted in those Terms of Use, Hiro Health is a Texas Corporation. The website is intended only for users within the United States. Hiro Health expressly excludes any representation or warranty, expressed or implied, with respect to the information available on this website. Hiro Health makes no representation about any third-party websites that may be accessed via links from this website. By using this website, you agree that the laws of the State of Texas, without regard to its conflict of laws principles, will govern all matters between you and Hiro Health with respect to your use of this website.
Information We Collect
In general, you can visit our website without telling us who you are and without revealing any personal information about yourself. However, you should be aware that sections of this website (including restricted portions of this website) that allow for the submission of personal information (referred to for convenience as "Registration Pages") contain a function for collecting various pieces of your personal information including, but not limited to; your name, address, email address, phone number(s), medical information, credit card or account information, company, industry, information about your interests in and use of various products, programs, and services, any other information that you decide to provide us with. We only collect voluntarily submitted personal information for such purposes as; registering for the use of certain services, restricted portions of this website, other subscription websites operated by Hiro Health, completion of surveys, product or service purchases, requests for information, products. Please be aware, through certain technologies employed by this website, we also collect non-personally identifiable information about you. All information you provide to Hiro Health will be securely stored and maintained in our records unless requested to be removed or deleted.
For more details about this type of data collection, please refer to the section below on cookies.
To protect your security and privacy, we require that you or your legal representative (as opposed to a third-party on your behalf) enter all personal information that we collect and that the information be current, although Hiro Health disclaims any legal duty to verify the accuracy of any personal data that you provide to Hiro Health beyond what may be required by law for the particular purpose for which the information is to be used. You are free to access the personal information we have on file by contacting our Customer Service department by phone at 713-955-4341. In addition, at any time you can request that we modify or delete your personal information by sending an email to us at Support@HiroHealth.com with the words "UPDATE MY INFORMATION" in the subject line. Please be aware that to protect your security and privacy Hiro Health may take reasonable steps to verify your identity prior to making changes to your personal information. Please note that your call may be monitored or recorded for training and quality assurance purposes.
Personalized URL Links
On occasion, we may personalize and customize websites for certain users. Invitations to visit these customized websites will generally be sent to you via an email containing a personalized URL, a notice on a registration page, or in response to you logging on to a certain portion of this website. If you are invited to visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you based on your previous interactions with Hiro Health and the information you have provided to us. While you are visiting these websites, we may collect tracking or other non-personally identifiable information about your visit to better tailor the site to your interests. If you do not want your information to be collected in this way, please do not accept the invitation to visit these sites.
Children’s Information and COPPA
We do not knowingly collect personal information from children. The content of our website is not intended for, or directed to, children. If you are under 18 years of age, then please do not use or access our website at any time or in any manner.
Use of Cookies and Web Beacons
Please note that we may use "cookies"—a small data file that we transfer to your computer’s hard drive—to collect certain information about you and your use of our website, such as IP addresses (the Internet access of a computer), domain names, and the type of computer operating system being used. We may also use cookies to identify your computer when you revisit our website to, for example, recall your authentication information or to track statistical information related to navigation throughout the website. We may use both "session" cookies and "persistent" cookies in order to better operate the website to enhance your experience while using the website. A session cookie enables certain features of the website and our service and is deleted from your computer when you disconnect from or leave the website. If a portion of this website requires a password, you are giving us explicit permission to use a persistent cookie, which is a small data file that is generated when, as a registered user of this website, you enter your assigned user ID and password to access the password-protected area of the website. This file is stored on your computer and enables your browser to access each page that is in the password-protected area. Our website does not use "flash" cookies. You may adjust your browser to refuse to accept cookies, remove cookies or notify you when a cookie is set by editing your web browser preferences or options. (Each browser is different, so check the "Help" menu on your browser to learn how to change your cookie preferences.) You do not have to accept all cookies sent to you by this website. However, depending on the particular cookie you reject, you may not be able to use some features of this website.
Hiro Health also uses third-party vendor re-marketing and/or re-targeting tracking cookies, allowing Hiro Health to advertise across your internet usage. Your cybersecurity, protection, and privacy are at the foremost concern of Hiro Health, and no confidential or identifiable data is collected through our collaboration with third-party re-marketing systems. The services rendered through third-party vendors may place cookies on web browsers in order to provide advertising for special offers or services based on previous visits to Hiro Health’s website.
To learn more about how targeted advertising works, visit the Network Advertising Initiative’s (NAI) education page:
http://www.networkadvertising.org/understaing-online-advertising/how-does-it-work
You can also opt-out of participation in targeted advertising by visiting the links below:
Facebook:
https://www.facebook.com/settings/?tab=ads
Google:
https://www.google.com/settings/ads/anonymous
Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Criteo:
https://www.criteo.com/commerce-display-opt-in-opt-out/
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal:
Please note that linked third-party websites may also use cookies. We cannot control the use of cookies by these third-party websites. For example, when you link from Hiro Health’s website to a third-party website, that website may have the ability to recognize that you have come from our website by using cookies. If you have any questions about how third-party websites use cookies, you should contact such third parties directly.
We may also employ software technology known as "web beacons" or "clear GIFs," which helps us keep track of what content on our website is effective. Web beacons are small graphics with a unique identifier that are used to track the online movements of Internet users. Web beacons are embedded in the web pages you review, so they are not stored on your hard drive. The web beacons we use do not track or collect any personally identifiable information about you and they are in no way linked to your personally identifiable information.
Opting In and Out
When you submit personal information to us through the Registration Pages on this website, you may be given an opportunity to opt in to receiving additional information from Hiro Health, Hiro Health-related entities, and/or selected third parties at the time of submitting your personal information to us. If you opt in, you may be added to our list of users who will receive promotional and marketing communications from us, our partners and/or other third parties. If you initially opt in to receiving such communications and later decide that you no longer want to receive them, you may opt out of receiving promotional and marketing communications from us and/or our partners and other third parties by contacting us at Support@HiroHealth.com.
Links to Other Sites
For your convenience, this website may from time to time include links to third-party sites whose information practices may be different than ours. Visitors should consult the other sites' privacy policies, as we have no control over information that is submitted to or collected by these third parties.
Security of Information and Disclosures
Hiro Health uses industry standard security measures to safeguard information concerning and submitted by users like you. Despite the security measures employed by Hiro Health, you should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet.
Hiro Health will, to the extent possible, control your personal information except as otherwise set forth in this Privacy Policy and we will not disclose your personal information to third parties. Although we are committed to maintaining the confidentiality of your personal information, if required by law, we reserve the right to disclose such information without first obtaining your consent.
Changes to the Privacy Policy
This Privacy Policy is subject to change from time to time. Hiro Health will endeavor to post a notice of any changes to this Privacy Policy for a period of thirty (30) days following any such modifications. Therefore, you are advised to review this Privacy Policy occasionally, or at least every thirty (30) days. Your continued use of this website subsequent to Hiro Health’s notice of modification of this Privacy Policy shall constitute your acceptance of the modified Privacy Policy. If any term or provision of this Privacy Policy shall be found to be invalid, illegal or otherwise unenforceable, such finding shall not affect the other terms or provisions of this Privacy Policy, or the whole of this Privacy Policy. Such term or provision shall be deemed modified to the extent necessary to render such term or provision enforceable, and the rights and obligations of you and Hiro Health shall be construed and enforced accordingly, preserving to the fullest permissible extent the intent and agreements set forth in this Privacy Policy.
Contacting Us
If you have any questions or concerns relating to this Privacy Policy, please contact our Privacy Office as follows:
Hiro Health, Inc.
8584 Katy Freeway, Suite 422
Houston, TX 77024
Ph: 713-955-4341
Fax: 713-955-4372
Email: Support@HiroHealth.com